Contextual and Individual Difference Factors Predicting Individuals’ Desire to Provide Upward Feedback
研究考察了恐惧报复、角色适当性、感知有用性等因素对员工向上级提供反馈意愿的影响，发现感知有用性在多个因素与反馈意愿之间起中介作用。
This study examined the influence of several factors on employees’ desire to provide upward feedback to their supervisors on an impending upward feedback system. Self-report data from 153 university employees indicated that the desire to provide upward feedback related negatively to fear of retaliation and positively to role appropriateness, perceived usefulness, rater self-efficacy, leader-member exchange, knowledge of upward feedback, top management support, coworker support, and feedback-seeking behavior. The authors also found that perceived usefulness mediated the relationships among fear of retaliation, leader-member exchange, top management support, coworker support, and knowledge of upward feedback with desire to provide upward feedback. Theoretical and practical implications are discussed.