如何占据脑海:提醒如何增加储蓄

Getting to the Top of Mind: How Reminders Increase Saving

Management Science · 2016
被引 599 · 同刊同年前 1%
人大 A+FT50UTD24ABS 4*

中文导读

通过三家银行的实地实验,发现提醒信息能提高新开储蓄账户客户的承诺达成率,其中同时提及储蓄目标和金钱激励的提醒效果最好。

Abstract

We provide evidence from field experiments with three different banks that reminder messages increase commitment attainment for clients who recently opened commitment savings accounts. Messages that mention both savings goals and financial incentives are particularly effective, whereas other content variations such as gain versus loss framing do not have significantly different effects. Nor do we find evidence that receiving additional late reminders has an additive effect. These empirical results do not map neatly into existing models, so we provide a simple model where limited attention to exceptional expenses can generate undersaving that is in turn mitigated by reminders. Data, as supplemental material, are available at http://dx.doi.org/10.1287/mnsc.2015.2296 . This paper was accepted by Teck-Hua Ho, behavioral economics.

提醒储蓄承诺储蓄账户有限注意力