Team mental models and team performance: a field study of the effects of team mental model similarity and accuracy
通过对71个行动团队的现场研究，发现团队成员的任务心智模型和协作心智模型的相似性与准确性都能预测团队绩效，对管理者和团队研究者有参考价值。
Abstract We conducted a field study of 71 action teams to examine the relationship between team mental model similarity and accuracy and the performance of real‐world teams. We used Pathfinder to operationalize team members' taskwork mental models (describing team procedures, tasks, and equipment) and teamwork mental models (describing team interaction processes) and examined team performance as evaluated by expert team assessment center raters. Both taskwork mental model and teamwork mental model similarity predicted team performance. Team mental model accuracy measures were also predictive of team performance. We discuss the implications of our findings and directions for future research. Copyright © 2006 John Wiley & Sons, Ltd.