情感特质与情感状态在组织冲突事件中对争议方动机和行为的作用

The role of affective traits and affective states in disputants' motivation and behavior during episodes of organizational conflict

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2001
被引 46
人大 AABS 4

中文导读

研究了员工的情感特质(如情感强度、情感倾向)和日常情绪如何影响他们在组织冲突中的动机和行为,发现日常情绪完全中介了情感倾向对冲突过程的影响。

Abstract

Abstract This study investigated the effects of individuals' affective traits (i.e., affect intensity and affect disposition) and affective states (i.e., positive and negative mood) on their motivations and behavior during episodes of organizational conflict. Two hundred and twenty‐three student employees from a variety of jobs and organizations kept daily records, for a three day period, of their conflict experiences at work. The results of hierarchical linear modelling indicated that employees' affective traits and affective states had parallel effects on the conflict management process. Subsequent analyses revealed the source of this parallelism: employees' moods on the day of the conflict fully mediated the effects of their affective disposition on the conflict process variables. The results are discussed in terms of their theoretical significance and practical implications. Copyright © 2001 John Wiley & Sons, Ltd.

组织行为冲突管理情感心理学工作态度