游戏规则中的弹性:探索组织权宜行为

Elasticity in the ‘rules’ of the game: Exploring organizational expedience

HUMAN RELATIONS · 2010
被引 72
人大 AFT50ABS 4

中文导读

提出‘组织权宜行为’这一新概念,将其与反生产工作行为、偏差行为等区分开,并构建理论框架说明角色压力源(如模糊、冲突、超载)如何通过紧张、任务冲突和情绪耗竭等中介机制影响该行为,进而影响员工建言、创造力和犬儒主义。

Abstract

The primary objectives of this article are twofold. Our first objective is to introduce the construct of ‘organizational expedience’. We differentiate organizational expedience from a wide range of related constructs in the literature, such as counterproductive work behavior, deviance, pro-social rule-breaking, organizational retaliation behavior, and propensity to withhold effort. Our second goal is to provide a conceptual framework that proposes that role stressors (i.e. ambiguity, conflict, and overload) are antecedents of organizational expedience, which in turn predicts other worker behaviors such as voice, creativity, and cynicism. Details of the mechanisms underlying these relationships are presented as mediators including tension, task conflict, and emotional exhaustion. In addition, behavioral integrity and psychological ownership are discussed as potential moderators of the specified relationships. Based upon our conceptual framework, a series of propositions are provided as a platform for future research on organizational expedience.

组织行为社会心理学工作压力