The dispositional approach to job satisfaction: more than a mirage, but not yet an oasis
重新审视组织研究中人与情境的争论，基于新研究提出工作满意度的特质模型，解释特质如何影响工作体验、评价与表达。
This paper readdresses the person–situation debate in organizational research. The well-known arguments of Davis-Blake and Pfeffer (1989) are evaluated in light of research and theory that has transpired since the publication of their original critique. A new dispositional model of job satisfaction is then proposed. The model is based on several informational and action steps including exposure to work events and condition, as well as the evaluation, memory, retrieval, and expression of affect in the organizational context. Using this model, we discuss how dispositional affect can influence what is experienced in the workplace, how one evaluates it, and how it is expressed to others, including organizational researchers. Copyright © 2005 John Wiley & Sons, Ltd.