组织中情境学习的时间动态

Temporal dynamics of situated learning in organizations

MANAGEMENT LEARNING · 2010
被引 41
人大 A-ABS 3

中文导读

通过技术售后服务的案例研究,探讨外部时间性如何影响组织中的情境学习,指出时间结构是引导或阻碍新理解形成的重要机制。

Abstract

Situated learning theory posits that learning in organizations arises in the contexts and conditions of practical engagement, and time is an important dimension of activity and context of learning. However, time has primarily been conceptualized as an internal property of communities, buffered from social and organizational temporalities that shape rhythms of working and learning. This article examines how external temporalities affect situated learning through case studies of technical after-sales services. A situated learning perspective posits how new understandings are constructed from a broad assemblage of resources and relations. These resources and relationships are to a large extent governed by external temporalities that influence opportunities for learning through everyday work. We highlight temporal structures as an important mechanism guiding or obstructing the development of new understandings, and we conclude that a temporal perspective on situated learning holds important implications for practice and further research.

组织学习知识管理时间性情境学习售后服务