The Role of Shared Mental Model Development in Understanding Virtual Team Effectiveness
构建了一个概念框架，研究共享心智模型、任务相互依赖性与虚拟团队绩效之间的关系，并利用媒体同步性理论分析沟通技术属性如何影响共享心智模型的发展，旨在解释以往虚拟团队研究中不一致的发现。
In this article we develop a conceptual framework that examines the relationship between shared mental models, task interdependence, and virtual team performance. In addition, we use media synchronicity theory to examine how various attributes of the technologies used by virtual teams to communicate can influence the development of shared mental models. Finally, we employ a sense-making lens to explore in more detail how features inherent to different communication technologies influence the development of shared mental models. Our goal is that through examining these relationships, some of the mixed findings in prior virtual team research may be better explained.