Identifying Critical Leadership Competencies of Manufacturing Supervisors in a Major Electronics Corporation
通过两项研究，识别并验证了大型电子公司中高绩效制造主管的九项关键领导能力，对管理者和人力资源从业者选拔和培养主管有参考价值。
This article reports the results of two studies that examined the critical leadership competencies of high-performing manufacturing supervisors in a major electronics company. Using critical incident interviews, Study 1 (n = 17) disclosed and initially tested 13 potential competencies. Study 2 (n = 38) then used questionnaires containing descriptions of the competencies to test the hypothesis that high-performing supervisors would be seen by subordinates, superiors, and self as displaying significantly greater levels of the competencies. Nine of the potential competencies identified in Study 1 significantly distinguished the high-performing supervisors from randomly selected supervisors when the subordinate-completed questionnaires of Study 2 were analyzed.