Technology Features as Triggers for Sensemaking
探讨技术实施中用户初始意义建构的触发因素,旨在通过预测用户理解来改进技术管理,对研究技术采纳的组织学者有用。
Technology implementation is complex and often unpredictable. Although previous research describes mechanisms related to the social construction of technology and technology use in organizations, researchers have focused little on the inputs to these models. In this article I attempt to fill this void by examining triggers for initial user sensemaking. The prediction of sensemaking should enhance the application of theories, such as adaptive structuration, and inform the management of technology through greater anticipation of user understanding.