Factional Groups: A New Vantage on Demographic Faultlines, Conflict, and Disintegration in Work Teams
提出派系群体概念(成员来自少数社会实体),认为派系间存在先赋断裂线,引发任务冲突、情绪冲突和行为解体,进而导致绩效下降。基于71个合资企业管理团队的两波数据验证了模型。
We develop the concept of factional groups, or those in which members are representatives from a small number of (often just two) social entities. Such groups include many merger integration teams, bilateral task forces, and joint venture teams. We extend theory about group demography by arguing that factional groups possess preexisting faultlines that require a new conception of demographic dissimilarity. We propose that large demographic faultlines between factions engender task conflict, emotional conflict, and behavioral disintegration—which in turn lead to poor performance. We tested our model using data from 71 joint venture management groups. Data gathered in two waves strongly supported our propositions.