Cultural Conflict and Merger Failure: An Experimental Approach
通过实验室实验,让被试在模拟企业中发展文化后合并,发现合并后绩效下降,且被试高估合并后绩效,将下降归因于对方成员而非文化冲突带来的情境困难。
We use laboratory experiments to explore merger failure due to conflicting organizational cultures. We introduce a laboratory paradigm for studying organizational culture that captures several key elements of the phenomenon. In our experiments, we allow subjects in “firms” to develop a culture, and then merge two firms. As expected, performance decreases following the merging of two laboratory firms. In addition, subjects overestimate the performance of the merged firm and attribute the decrease in performance to members of the other firm rather than to situational difficulties created by conflicting culture.