重新组织信任的边界:从离散替代方案到混合形式

Reorganizing the Boundaries of Trust: From Discrete Alternatives to Hybrid Forms

ORGANIZATION SCIENCE · 2011
被引 104
人大 AFT50UTD24ABS 4*

中文导读

提出将信任重新概念化为一系列混合形式概念,认为信任与风险经常共存并重叠,产生结合两者要素的混合社会判断,并讨论了基于信任混合形式的组织研究新方向。

Abstract

In this essay I propose that trust be reconceptualized as a family of hybrid form concepts. I argue that trust and risk frequently co-occur and overlap. In conjunction, the concepts produce hybrid social judgments that combine elements of trust and risk. The point of overlap among trust and risk centers on the choice to be vulnerable to the decisions and actions of another party. However, the types of decision making and information processing involved represent important differences between the two types of social judgments. Whereas risk involves probabilistic decision making and more controlled information processing, trust involves heuristic decision making and more automatic information processing. I conclude with a discussion of new directions for organizational research based on the notion of hybrid forms of trust.

组织行为社会心理学信任研究决策理论