The Role of Task Complexity as a Moderator of the Stress and Coping Process
以173名博物馆商店经理为样本，研究了任务复杂性如何调节压力应对过程，发现应对策略与个体、环境因素及工作结果的关系在简单任务中更强。
This study examined the relevance of task complexity as a moderator of the stress and coping process for a sample of 173 museum store managers. Four categories of coping responses were developed: active cognitive, active behavioral, cognitive avoidant, and behavioral avoidant. Results showed that task complexity moderated the relationship that coping had with some individual and environmental antecedents as well as work outcomes. Relationships were generally stronger for simple than complex tasks.