When Leaders Fail to “Walk the Talk”
研究主管的不当行为如何让员工觉得领导虚伪,进而产生离职念头,通过两个实验验证了这种心理机制。
This research examines a condition under which supervisor undermining is related to perceptions of leader hypocrisy that then lead to employee turnover intentions. Drawing on behavioral integrity theory and arguments from the social cognition literature, the authors argue that subordinates compare supervisor undermining to an interpersonal justice expectation, as a salient social cue, to draw conclusions regarding leader hypocrisy. In turn, the cognitive conclusion that the leader is indeed a hypocrite generates uncertainty that subordinates are motivated to manage by increasing turnover intentions. The authors examine perceptions of leader hypocrisy as the mediator of their proposed theoretical model while controlling for psychological contract breach and trust in supervisor. Results from a scenario-based experiment ( N = 202) and a survey-based study ( N = 312) provide general support for the authors’ hypotheses.