Employee Surveys Administered Online
通过对军人和文职人员的实地研究，采用多方法调查非回应者，发现员工对在线调查的舒适度低于以往研究，网络媒介问题抑制了回应，但回应者与非回应者对组织氛围的看法相似。
This field study of military and civilian workers offers a multimethod approach for studying nonrespondents while investigating (a) how employees feel about taking surveys online, (b) whether dissatisfaction with Web-based survey media discourages response, and (c) the representativeness of attitudinal data produced by workers who opt to complete an online climate survey. Results suggested that employees were not as comfortable with Web-based surveys as suggested in previous research. Moreover, issues pertaining to the online medium discouraged workers from completing the Web-based climate survey. Additional factors driving active and passive nonresponse were also uncovered. Overall, those who did and did not complete the survey held similar views of organizational climate. Results are discussed in terms of the factors driving nonresponse bias.