重新思考声誉与绩效的关系:基于资源的视角

Reconsidering the Reputation—Performance Relationship: A Resource-Based View

JOURNAL OF MANAGEMENT · 2009
被引 362
人大 AFT50ABS 4*

中文导读

从资源基础观出发,将声誉视为由互补和强化关系构成的无形资产,检验其对商学院绩效的影响,发现声誉不能通过简单投资获得,而需管理者精心培育相互依赖关系。

Abstract

Reputation is thought to differentiate organizations and help explain variability in their performance. A recent study contributed to knowledge about the reputation—performance relationship by depicting reputation as having two dimensions and linking each dimension to the prominence and performance of U.S. business schools. The authors propose an alternative approach that draws on the resource-based view (RBV) wherein reputation is an intangible asset that is composed of complementary and reinforcing relationships whose synergies create causal ambiguities that have positive performance implications. The authors also test a direct effect of faculty experience on prominence. Their results support the merit of the RBV model, indicating that it offers greater explanatory power. The findings suggest that reputation cannot be bought by additive and independent investments. Instead, enhancing a reputation requires managers to carefully nurture interdependencies and complex relationships. The findings also provide new insights about the determinants of business school reputation.

声誉绩效资源基础观商学院无形资产