Linking outsourcing to business strategy
指出外包决策在从战略层面向运营层面推进时常出现战略意图丢失的问题，并提出一套系统方法指导运营层采取符合战略的行动。
Executive Overview In today's business environment, companies are driven to conduct a few functions in-house and to obtain the rest from other sources through aggressive outsourcing. While outsourcing may seem attractive at the strategic management level, serious pitfalls are often encountered as the strategy is pushed downward into operations. At the operational level the strategic intent tends to be lost in a hectic day-to-day, problem-to-problem business environment. Outsourcing decisions made at the operational level can easily lead to dependencies that create unforeseen strategic vulnerabilities. These pitfalls are addressed by a systematic methodology that can guide the operational level to achieve strategically appropriate actions.