Reframing Crisis Management
整合心理学、社会政治和技术结构视角，提出一个跨学科的危机管理框架，包含定义、过程模型和研究命题，对学者和实践者均有参考价值。
The impact of organizational crises has never been stronger. Yet previous research on crisis management lacks adequate integration. In this article we attempt to integrate and build upon current knowledge to create a multidisciplinary approach to crisis management research, using psychological, social-political, and technological-structural research perspectives. We offer definitions of organizational crisis and crisis management, as well as a framework that depicts the crisis management process and researchable propositions for the integration of these perspectives. We also suggest implications for research and practice.