LOGISTICS SOCIAL RESPONSIBILITY: AN INTEGRATIVE FRAMEWORK
整合了环境、多样性、安全、慈善和人权等物流管理中的外部问题,提出一个物流社会责任框架,帮助管理者以组织整体视角应对这些问题,并为未来研究提供指导。
Research on the external issues that affect logistics management such as the environment, diversity, safety, philanthropy, and human rights has consisted, to date, of separate examination of these matters. This work‐to‐date has approached these topics as if each was a stand‐alone problem with differing drivers, constructs, and resolutions. However, if the research from the general corporate social responsibility literature as well as data from in‐depth interviews with logistics managers are examined, we find that these seemingly isolated topics have similar characteristics that logisticians can manage by using a much broader, organization‐wide approach to social responsibility. A framework of logistics social responsibility (LSR) is introduced with the goals of helping managers resolve social responsibility issues and providing a guide for future research efforts.