Method and context perspectives on learning and knowledge creation in quality management
研究整合了学习与知识创造的两种视角（遵循规定方法与强调管理情境），构建了一个基于学习与知识的质量改进框架，解释了六西格玛等综合质量项目如何产生不同类型的学习与知识，以及质量优势如何更可持续。
Abstract This research develops a framework of learning and knowledge‐based quality improvement by integrating the two perspectives of learning and knowledge creation. One perspective focuses on adhering to a prescribed methodology while the other emphasizes managing the context. By conceptualizing a comprehensive quality program as comprising basic contextual and methodological elements, we develop theoretically how a comprehensive quality program such as Six Sigma can produce dissimilar types of learning and knowledge, and how a quality advantage can become more sustainable.