Managing Corporate Knowledge Experiences with SODA and V·I·S·A
介绍了两种管理科学方法（SODA和V·I·S·A），它们利用计算机技术提供可视化交互环境，帮助组织有效管理知识以支持战略、规划和决策，并通过案例展示实际应用。
SUMMARY It is often said that success in today's competitive environment depends on the acquisition and application of sound, relevant knowledge. This paper introduces two management science approaches that have been used for the effective management of knowledge, towards the development of strategy, planning and decision making, in a wide range of organizational settings. Both approaches make use of computer technology to provide a flexible and interactive environment incorporating a visual representation of the problem. The paper briefly describes each approach, together with a case study illustrating its use in practice. A number of common themes relevant to the management of knowledge are identified and discussed. The themes highlight the benefits which arise through the use of computer technology alongside a number of issues relevant to the management of the group process.