组织支持感:减少同事退缩行为的负面影响

Perceived Organizational Support: Reducing the Negative Influence of Coworker Withdrawal Behavior

JOURNAL OF MANAGEMENT · 2007
被引 316
人大 AFT50ABS 4*

中文导读

研究发现,当同事表现出更多退缩行为时,员工个人也更容易退缩;但组织支持感(POS)能削弱这种关系,在制造业和零售业两组样本中均得到验证。

Abstract

When employees' coworkers exhibit higher levels of withdrawal, individual employees are more likely to withdraw from their own work. The authors explored whether this relation would be curbed by a positive exchange relationship with one's organization, as suggested by organizational support theory (Eisenberger, Huntington, Hutchison, & Sowa, 1986). Among 23 work groups in a manufacturing organization (Study 1), high perceived organizational support (POS) eliminated the relation between work group and individual tardiness. Among 94 work groups in a retail sales organization (Study 2), POS reduced the relation between work group withdrawal and individual withdrawal.

组织行为学社会心理学人力资源管理工作场所行为