EMPLOYEE VOICE AND EMPLOYEE RETENTION.
研究了111家短期综合医院中员工表达不满的机会与自愿离职率的关系，发现无论是否有工会，员工建言机制越多，留任率越高。
This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.