当善战胜恶:志愿者对受助者的影响

When good overcomes bad: The impact of volunteers on those they help

HUMAN RELATIONS · 2006
被引 59
人大 AFT50ABS 4

中文导读

这项质性研究探讨了街头青少年与志愿者接触后,如何感知到纯粹利他主义,从而改变对世界的看法,并可能内化非物质满足、考虑参与志愿服务。

Abstract

This qualitative study examines the impact of a personal encounter with perceived goodness, as represented by volunteers who are perceived as altruistic by those they help. It focuses on the encounter between at-risk street youths and lay volunteers in a mobile outreach service. The findings reveal that the street youths perceived the volunteers as representing pure altruism, and this stimulated several positive processes. Meeting the volunteers raised their awareness of giving without expecting a reward, which sharply contradicts their view of the world as a battlefield. Consequently, they understood and partially internalized the idea of non-material gratification. In some cases, the example set by the volunteers inspired the young people to consider volunteering themselves. Finally, they were able to generalize the altruistic image to the entire service and overcome their initial objections to a service run by the establishment. The proposed explanation, related to positive psychology, refers to the contrast between the example of the volunteers and the self centeredness of the street youths, which shifted slightly as a result.

志愿服务积极心理学社会心理学青少年利他主义