MINIMIZING TRADEOFFS WHEN REDESIGNING WORK: EVIDENCE FROM A LONGITUDINAL QUASI‐EXPERIMENT
通过纵向准实验,研究了如何在重新设计工作时同时考虑激励性和机械性方法,以最小化两者之间的权衡,对工作设计实践有参考价值。
Although cross‐sectional job design research highlights a tradeoff between motivational and mechanistic work design, the redesign literature is more equivocal. We develop a work redesign process that suggests the tradeoffs can be minimized if both motivational and mechanistic approaches are explicitly considered when work is designed and the ultimate outcomes of the design effort (e.g., satisfaction, efficiency, or both) are taken into account when work is redesigned. In a longitudinal quasi‐experiment, we examined how jobs can be differentially changed in terms of their motivational and mechanistic properties. Results showed at least partial support for all expected relationships. This suggests that the tradeoffs previously considered inherent in job design may not always occur, particularly if conceptual and methodological consideration is given to their minimization.