我该如何信任你?员工-组织关系、主管支持与中层管理者对组织的信任

How do I trust thee? The employee‐organization relationship, supervisory support, and middle manager trust in the organization

HUMAN RESOURCE MANAGEMENT · 2008
被引 230
人大 AFT50

中文导读

研究员工-组织关系和主管支持如何共同影响中国中层管理者对组织的信任,发现主管支持作用更强,且能增强或减弱不同雇佣关系的影响。

Abstract

Abstract Given the assumption that most employers would like to gain the trust of their employees, what would initiate this trust? This study explores the joint role of the employee‐organization relationship (EOR) and supervisory support in initiating trust among middle managers. The results from a study of 545 middle managers in China show that both EOR and supervisory support are important in creating trust, with supervisory support having a stronger influence than EOR. Further, supervisors play a synergistic role by accentuating the positive influence of the mutual investment EOR approach and attenuating the negative influence of the quasi‐spot contract EOR with the managers. Results reinforce the importance of both formal structure and social processes in cultivating employee trust in the organization. We discuss implications of these findings for future research and human resource management practices. © 2008 Wiley Periodicals, Inc.

人力资源管理组织行为学中层管理员工信任