The Effects of Environment and Technology on Managerial Roles
基于两个管理者样本，研究发现环境复杂性和动态性会影响管理者扮演信息、决策和人际角色的频率，技术因素如规则也会产生影响。
Two samples of managers are used to demonstrate that environmental and technological variables affect the frequency of managerial roles as defined by Mint&erg (1973). Environmental complexity increases the frequency of informational roles while complexity and dynamism increase the frequency of decisional roles. The interpersonal roles are predicted by an interaction between complexity and dynamism. Overall routineness decreases the frequency of all roles. The presence of rules increases the frequency of decisional and interpersonal roles. The findings suggest that environmental dimensions and technology need to be taken into account in future research and future theories of managerial work.