违反规则:官僚规则违反的类型与过程综合

Against the Rules: Synthesizing Types and Processes of Bureaucratic Rule-Breaking

Academy of Management Review · 2012
被引 91
人大 A+FT50UTD24ABS 4*

中文导读

识别了官僚规则违反的两个基本维度(允许/争议、个体/群体/管理层),并构建了一个理论框架,帮助理解规则违反如何成为组织常态,对组织社会学和公共管理研究者有参考价值。

Abstract

Organizational scandals have become all too commonplace; from investment firms' financial improprieties to sexual abuse cover-ups, rule-breaking has become a “normal” feature of organizational life. Although there is considerable scholarly work on rule-breaking, efforts to explain it remain theoretically fragmented. Here we identify two fundamental dimensions of bureaucratic rule-breaking and develop a coherent theoretical conception of it as a structurally patterned and interactionally mediated sociological fact. First, rule-breaking may be permitted or contested by those charged with rule enforcement. Manifestations of rule-breaking take on a routine character only where it is unofficially allowed; where it is not, conflict ensues. Second, the hierarchical structure of bureaucracy is mirrored by an organizational hierarchy of rule-breaking. Rule-breaking can be undertaken by individuals acting alone, it can be coordinated by workgroups, or it can be organized by top management as a matter of unofficial policy. Considering how these two dimensions of rule-breaking interact provides insight into how such actions vary with respect to the full range of organizational cross-pressures. Finally, the framework we develop offers an important corrective to the overreliance on the formal aspects of Weber's theorizing about bureaucracy and has considerable utility for generating hypotheses across an array of institutional arenas.

官僚违规规则执行组织层级违规类型