Developing Transactive Memory Systems
从社会身份视角提出理论模型,解释团队中交互记忆系统如何通过沟通特征和团队认同机制发展,并区分团队内与团队间情境,对多学科团队中的专业认同和地位平等的作用进行了探讨。
Transactive memory system (TMS) theory explains how expertise is recognized and coordinated in teams. Extending current TMS research from a group information-processing perspective, our article presents a theoretical model that considers TMS development from a social identity perspective. We discuss how two features of communication (quantity and quality) important to TMS development are linked to TMS through the group identification mechanism of a shared common team identity. Informed by social identity theory, we also differentiate between intragroup and intergroup contexts and outline how, in multidisciplinary teams, professional identification and perceived equality of status among professional subgroups have a role to play in TMS development. We provide a theoretical discussion of future research directions aimed at testing and extending our model.