规范性与功利性特殊主义:社会结构对服务承诺的影响

Normative and Utilitarian Particularism: The Impact of Social Structure on Service Commitments

HUMAN RELATIONS · 1987
被引 0
人大 AFT50ABS 4

中文导读

研究专业人员中的特殊主义行为,发现社会结构影响下存在两种形式:受认可的规范性特殊主义和较少被接受的功利性特殊主义,两者均源于从业者与客户的直接互动。

Abstract

Particularistic considerations among professionals have been ascribed to social structural exigencies. A comparison of conventionally employed professionals with practitioners belonging to a communal framework (kibbutz) reveals two distinct forms of particularism: a generally approved Normative Particularism that caters to the legitimate demands of the professional's immediate social environment, and a less accepted Utilitarian Particularism that reflects a concern for clients who can provide greater concrete rewards. Regression analysis shows both forms of particularism to be generated out of direct interactions between practitioner and client, irrespective of social structure. Such dyadic ties may encourage practitioners to meet legitimate normative expectations, but they also provide opportunities for satisfying egoistic motives. In either case, particularistic service commitments are inherent to professional practice, and demonstrate the continuing significance of this work practice in contemporary society.

社会学组织行为专业服务社会结构