Job Difficulty as Interpreted by Incumbents: A Study of Nurses and Engineers
通过访谈、卡片分类和归类程序，为护士和工程师开发了职业特定的工作难度量表，并分析了工作难度维度与满意度、工作紧张、绩效等结果的关系。
Job difficulty is a concept that can play a prominent role in the application of management implemented job redesign, training, performance appraisal, and goal setting programs in organizations. Interviews, card sorting, and categorization procedures were used with randomly selected nurses and engineers to develop occupation specific job difficulty scales. The scales were then administered to 130 nurses and 159 engineers. Separate factor analyses revealed three job difficulty dimensions for nurses and three for engineers. ANOVA and stepwise multiple regression were used to examine the relationships between the dimensions and such outcomes as satisfaction, job tension, summated performance ratings, and objective performance measures. It was determined that the various job difficulty dimensions were differentially related to the outcome measures in both groups.