‘It’s good to be angry’: Enacting anger in construction project management to achieve perceived leader effectiveness
通过对19位英国建筑项目经理的访谈,研究愤怒情绪在项目谈判和现场事务中的积极运用,揭示负面情绪如何帮助确保项目进展。
There is considerable evidence to suggest how positive and negative leader emotions influence a variety of positive and negative follower outcomes. However, little empirical evidence exists to suggest under what circumstances the enactment of negative emotions can yield desirable outcomes for individuals operating in a given organizational context. Drawing upon a series of semi-structured interviews with construction project managers ( n = 19) from the UK, this study offers valuable insights into how anger is frequently enacted to help individuals ensure the progress of the project, be it in negotiations with other parties or affairs on site with operatives.