Burnout: Summary and Future Research
回顾和比较了倦怠文献,提出包含情绪/身体耗竭、工作生产力下降和过度去人格化三个成分的定义,并呈现了一个研究模型及待解答的研究问题。
The burnout literature is reviewed, compared, and summarized. Based on this process a definition of burnout is proposed encompassing three components: emotional and/or physical exhaustion, lowered work productivity, and overdepersonalization. A model to aid researchers is presented accompanied by research questions in need of answer if burnout is to be more fully understood.