A longitudinal field study of group work redesig
通过一项糖果公司蓝领员工的行动研究，基于半自主工作群体理论和工作特征模型，发现提升群体自主性和工作认同能显著提高工作动机、绩效、满意度和心理健康，并降低离职率。
Abstract The paper describes an action research project on group work redesign which involved blue‐collar employees in a confectionery company. A theoretical framework, derived from previous research on semi‐autonomous work groups and the Job Characteristics Model modified to apply to group working (Hackman, 1977), was used as a guide to diagnosis, redesign and evaluation. Hie findings, based on a short term evaluation after six months and a longer term evaluation after eighteen months, reveal that substantial increases in group autonomy and group work identity were achieved, and were followed, as predicted, by increased work motivation, performance, job satisfaction and mental health, as well as reduced labour turnover. Of particular interest to subsequent theoretical development is the sensitivity of mental health as an outcome variable, and the existence of differential rates of change in the dependent variables.