Factors Differentiating Grievants and Nongrievants
研究分析了影响员工是否提出申诉的因素，发现年龄是唯一有区分作用的人口统计变量，而工作态度和工会态度等变量能更好地区分申诉者与非申诉者。
Previous attempts at identifying factors differentiating individuals who file grievances from those who do not have focused on demographic and job-related variables. These efforts have yielded inconsistent results and have not explained much of the variance in grievance-filing behavior. This line of research is extended in this study by presenting a model of individual grievance-filing behavior that includes a number of variables measuring attitudes toward work and unions. Such factors have been found associated with other forms of union-related behavior such as the decision to unionize. The objectives were to replicate the earlier studies, examine the relationships between attitudinal variables and grievance-filing behavior, and identify the factors most effectively discriminating between grievants and nongrievants. The results indicate that age is the only demographic factor differentiating the criterion groups. However, the subsamples differed significantly with respect to several attitudinal variables.