A Model for Evaluating Organizational Competencies: An Application in the Context of a Quality Management Initiative*
针对能力视角理论概念操作化不足的问题，提出一套测量质量管理相关能力的程序，并验证了量表的信度和效度，为后续实证研究提供工具。
ABSTRACT Despite the important contributions made by the Competency‐Based Perspective (CBP) to strategic thought, certain issues on the operational definition of the theoretical concepts that characterize this approach remain unresolved, thus limiting its empirical application. In addressing this issue, the present study puts forward a procedure for measuring the competencies that can be developed in association with a Quality Management (QM) initiative and analyzes the reliability and validity of the resulting scale. This procedure could be transferred to studies that aim to carry out an empirical analysis based on the theoretical position of the CBP.