向上印象管理:目标、影响策略与后果

Upward Impression Management: Goals, Influence Strategies, and Consequences

HUMAN RELATIONS · 1995
被引 118
人大 AFT50ABS 4

中文导读

研究员工如何通过多种策略向上级塑造良好印象,发现策略因目标而异,且联盟策略比讨好更能获得好评,而自信可能导致负面评价。

Abstract

Employees often seek to create favorable impressions with their managers. An empirical study of the antecedents, process, and consequences of influence strategies in upward impression management found that subordinates have both multiple goals and strategies. Subordinates' strategies varied with their goals in impression management. They also reported using a wider range of strategies than usually attributed to impression management. Managerial ap- praisals were based on their impressions of their subordinates, and perceptions of their influence style. While subordinates may believe that ingratiation will help them get better appraisals, using coalitions appears to lead to favorable impressions and appraisals. Subordinate assertiveness may lead to unfavorable impressions and performance appraisals.

印象管理组织行为社会心理学人力资源管理