Role Conflict and Role Ambiguity: Integration of the Literature and Directions for Future Research
整合了角色冲突与角色模糊的研究文献，指出该领域研究焦点和结果一致性不足，并提出了一个组织框架以梳理现状、明确未来研究方向。
Although research on role conflict and ambiguity has been extensive, there has been only moderate consistency in the focus and results of the research, while several areas of role conflict and ambiguity research are still relatively unexamined. This paper suggests that a framework for organizing the recent research may assist in consolidating the field and providing an understanding of where we are, what is left to be done and, therefore, direction for future role conflict and ambiguity research.