Down and Out: An Investigation of the Relationship between Mood and Employee Withdrawal Behavior
研究通过纵向调查发现，积极情绪减少缺勤，消极情绪增加缺勤和离职，且工作满意度调节了积极情绪与缺勤的关系，对预测和管理员工退缩行为有参考价值。
A relatively new and promising area of research is the effect of mood in the workplace. In an effort to extend existing literature on the subject, we examined the impact of two mood dimensions (positive affect and negative affect) on employees’ withdrawal behavior—specifically, on their absenteeism and turnover from an organization. A longitudinal study of 129 employees of a division of an electronics firm revealed that positive affect reduced absenteeism, while negative affect increased absenteeism and turnover. Job satisfaction moderated the relationship between positive affect and absenteeism. These results point to the importance of considering both job attitudes and emotions in efforts to predict and manage employee withdrawal behavior.