领导-成员交换在心理契约违背与员工绩效关系中的调节效应:两种竞争视角的检验

Investigating the Moderating Effects of Leader–Member Exchange in the Psychological Contract Breach–Employee Performance Relationship: A Test of Two Competing Perspectives

BRITISH JOURNAL OF MANAGEMENT · 2009
被引 134
人大 A-ABS 4

中文导读

研究检验了领导-成员交换(LMX)在心理契约违背与员工绩效关系中的调节作用,发现高质量LMX反而会加剧违背的负面效应,支持了背叛视角而非社会支持视角。

Abstract

Leader–member exchange (LMX) has been characterized as a form of social support capable of buffering the effects of negative work experiences. However, employees with high‐quality relationships with leaders in the organization may have stronger negative reactions when psychological contracts are breached. Thus, while a social support perspective would suggest that LMX minimizes the adverse impact of psychological contract breach on employee performance, a betrayal perspective proposes that high LMX would aggravate the negative effects. Using cross‐sectional and longitudinal research designs, results across three samples provided support for the betrayal perspective. That is, breach had a stronger negative relationship with organizational citizenship behaviours and in‐role performance under conditions of high LMX. Implications of these results and future research directions are discussed.

组织行为学人力资源管理领导力心理契约