到底是谁在分享?社会地位和专家地位对群体内知识交流的影响

Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups

Management Science · 2003
被引 365
人大 A+FT50UTD24ABS 4*

中文导读

研究社会地位和感知专长如何影响群体成员对独特知识和共享知识的重视程度,发现感知专家更强调共享知识,而社交孤立成员更强调独特知识,且独特知识对社交孤立者有利但对社交联系者不利。

Abstract

This study investigated the effects of social status and perceived expertise on the emphasis of unique and shared knowledge within functionally heterogeneous groups. While perceived expertise did not increase the individual's emphasis of their own unique knowledge, perceived experts were more likely than nonexperts to emphasize shared knowledge and other member's unique knowledge contributions. Additionally, socially isolated members participated more in discussions and emphasized more of their unique knowledge than did socially connected members. While unique knowledge contributions increased the positive perception of social isolates, similar unique knowledge contributions decreased the positive perception of socially connected members. Finally, socially connected group members gave greater attention to the unique knowledge contributions of the socially isolated member than to the contributions of their socially connected other, but more favorably evaluated members to whom they were more favorably connected than those to whom they were not. We discuss the implications of our findings for managing knowledge exchange within diverse groups.

知识交换社会地位专家地位群体多样性