Semi-Automated Feedback and Team Behavior
研究通过自动显示团队成员感知的反馈信息,分析其对任务团队行为的影响,发现反馈显著改变了团队的任务相关行为,对提升管理团队决策效能有启示。
This paper describes the effects on a task force team of the application of information feedback concerning the task performance and socio-emotional climate of that team. A distinctive feature of the application is the use of individual team members' perceptions, suitably combined, to provide the feedback information automatically on dials with sweep hands. An analysis of the experiment suggests that the feedback was having a strong effect on certain aspects of the team's task-related behavior. Implications of the finding for improving the effectiveness of managerial teams undertaking decision-making tasks are discussed.