Cognition in Organizational Analysis: Who's Minding the Store?
指出组织认知研究过度聚焦管理者个体思维,提出一个涵盖结构、过程和风格的认知框架,可应用于个体、群体和组织三个层面,并绘制研究地图以识别已探索和未探索的领域及未来方向。
Research on cognition in organizations has focused primarily on managers and how they think while performing a variety of managerial tasks. This approach limits our understanding of cognition at the collective level and the interactive effects across levels of analysis. We propose a framework of cognition — based on structure, process, and style — which can be applied to the individual, group and organizational levels of analysis. By mapping the territory, we observe certain well-travelled routes, while other terrain remains relatively unexplored. This map also identifies theoretical and methodological road blocks which suggest a number of future research directions.