The influence of perceived employee voice on organizational commitment: An exchange perspective
基于交换理论，研究员工对建言机会的感知如何通过员工与直线经理的关系及对高层管理的信任，间接影响组织承诺，对经历重大变革的组织管理者有参考价值。
Abstract Using exchange theory, this study examines how perceptions of employee voice, the employee–line manager relationship, and trust in senior management are related to organizational commitment. It is hypothesized that the direct relationship between perceptions of opportunities for employee voice and organizational commitment is mediated by the longer‐term effects of the perceived employee–line manager relationship and trust in senior management. Multiple regression analysis of a sample of 2,291 employees in organizations undergoing significant change finds some support for this hypothesis, highlighting in particular the importance of trust in senior management as a partial mediator of the relationship between employee voice and organizational commitment. © 2011 Wiley Periodicals, Inc.