辱虐管理的涓滴模型

A TRICKLE‐DOWN MODEL OF ABUSIVE SUPERVISION

PERSONNEL PSYCHOLOGY · 2012
被引 545 · 同刊同年前 6%
人大 AABS 4*

中文导读

研究辱虐管理如何从经理层层传导至主管再影响员工,发现经理的辱虐行为会引发主管的辱虐行为,进而导致工作群体人际偏差,且敌对氛围会强化这一关系。

Abstract

Much of the abusive supervision research has focused on the supervisor–subordinate dyad when examining the effects of abusive supervision on employee outcomes. Using data from a large multisource field study, we extend this research by testing a trickle‐down model of abusive supervision across 3 hierarchical levels (i.e., managers, supervisors, and employees). Drawing on social learning theory and social information processing theory, we find general support for the study hypotheses. Specifically, we find that abusive manager behavior is positively related to abusive supervisor behavior, which in turn is positively related to work group interpersonal deviance. In addition, hostile climate moderates the relationship between abusive supervisor behavior and work group interpersonal deviance such that the relationship is stronger when hostile climate is high. The results provide support for our trickle‐down model in that abusive manager behavior was not only related to abusive supervisor behavior but was also associated with employees’ behavior 2 hierarchical levels below the manager.

辱虐管理组织行为学社会学习理论多层次模型