From the outside in: The negative spillover effects of boundary spanners' relations with members of other organizations
研究了多组织情境下边界跨越接触的负面后果，发现员工与其他组织成员的接触会带来与外部方的负面关系，进而影响其对自身工作和组织的态度。
Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi‐organizational contexts. Results from a sample of 833 Dutch peacekeepers show that employees' boundary spanning contact with members of other organizations was associated with reports of negative relationships with external parties (e.g., work‐specific problems, culture‐specific problems). These negative relationships also had a spillover effect such that they mediated the effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization). Copyright © 2010 John Wiley & Sons, Ltd.