Playing the grim reaper: How employees experience carrying out a downsizing
研究负责执行裁员的员工(裁员代理人)如何体验和应对这一任务,发现他们在情感负担过重时会通过认知、情感和身体上的疏离来应对,并探讨了加剧负担的因素和疏离反应的条件。
This article reports a qualitative study that explores how employees who are responsible for carrying out a downsizing - ‘downsizing agents’ - experience and react to their downsizing responsibilities. Our results demonstrate that, when the work of carrying out a downsizing becomes emotionally taxing, downsizing agents react by cognitively, emotionally, and physically distancing themselves from their roles. We explore forces that make carrying out a downsizing more taxing and the conditions under which distancing reactions become more likely.