Measuring the Unmeasured: An Institutional Entrepreneur Strategy in an Emerging Industry
研究了一家法国创业公司如何通过开发测量企业社会绩效的工具,来建立自身合法性和权力,并影响整个行业的合法性。
The organizational literature on emerging industries has emphasized the need for institutional entrepreneurs - actors who give the new activity legitimacy and determine its patterns of behaviour. However, little empirical research has been carried out on the strategies that institutional entrepreneurs employ in order to achieve legitimacy for their activity. In this article, we suggest that an institutional entrepreneur can use the development of measurement tools as a strategy to develop its own legitimacy and power. By looking at a French entrepreneurial company’s development of tools to measure corporate social performance, we analyse how measurement tools influence the legitimacy of an industry and the systemic power within it. Finally, we discuss the implications of our findings for research into measurement tools in the areas of management or business and society.