沟通陷阱

Communication Traps

FAMILY BUSINESS REVIEW · 2013
被引 54
人大 A-ABS 3

中文导读

用博弈论分析家族企业创始人-继任者互动,发现不良沟通会引发冲突、降低家庭和谐,形成“沟通陷阱”,且影响超越心理因素。

Abstract

Using game theory to expand our understanding of the interaction between a founder and a successor in a family business, we explore the impact of poor interpersonal communication on family harmony during the succession process. Results show how deficient communication leads to disagreements and clashes between the founder and the successor and systematically reduces family harmony during the succession process. We term these situations communication traps. The findings demonstrate how inadequate communication hampers a transition process above and beyond psychological effects, even when the involved individuals share the same priorities, attitude, and interests.

家族企业代际传承人际沟通博弈论家庭和谐